Return Policy for all NON Amazon associated products.
When will I recive my order?
It takes between 3 and 7 business days to process an order, after which we will send it to you. The shipping time depends on your location, but you can estimate it as follows:
USA (For orders managed from this country): Between 5 and 8 business days
Europe (For orders managed from this continent): Between 5 and 8 business days International: 10-20 business days
Where is my order shipped from?
We work with an on-demand printing company with management centers in America and Europe!
Will I have to pay customs fees for my order?
International orders may incur additional customs charges. This fee is not under our control, and is the decision of your customs agency. Customs policies vary greatly between countries, so we recommend that you speak to your local authorities to clarify this point.
My order should have arrived by now, but I still haven’t received it. Than
Before contacting us, please help us by following these steps:
● Check your confirmation email to make sure there are no errors in the
● Ask for your order at your local post office.
● Ask your neighbors if the carrier had left your package.
From the article Examples of shipping and return policies
Pro tip: Avoid theft. If you will not be home on the day of delivery, use your work address or where you will be.
If the address is correct and the package is not in the post office or with your neighbors, contact us at [your contact email] with your order number.
If there is a problem with your shipping address, we could send your product back to you, but you will have to bear the costs.
Pro tip: Your ZIP code is a crucial part of your address. Make sure you enter it correctly.
How do I track my order?
If your shipping method includes tracking, you will receive a link by email when your order is shipped. If you have any questions about your shipment, please contact us at email@example.com.
I have received a wrong or damaged product. What I do?
We are sorry if your product has arrived damaged. To resolve it as soon as possible, email us at firstname.lastname@example.org within a week from delivery with photos of your damaged product, your order number, and any other details you have about the order. We will contact you with a solution as soon as possible!
What is your return policy?
We do not offer returns or exchanges, but if anything should happen to your order, please contact us at email@example.com.
Do you return the money?
We only offer money back to customers who receive wrong or damaged items. If this is your case, please contact us at firstname.lastname@example.org with photos of your article and we will find a solution.
Can I change a product for a different size or color?
At this time we do not offer changes. If you are not sure which size will fit you best, check our size guides in the product descriptions. It is not a common case, but it can happen that there is an error in the labeling of a product. If that is the case, please contact us at email@example.com within one week from delivery. Include your order number and photos of the item in question and we will help you as soon as possible.